Contact details and how to make an enquiry or provide feeback and/or contribute.
Contact Us
Please feel free to contact David Skyrme with feedback, corrections and new contributions. The preferred method is by email. Contact details:
David J Skyrme
Cherry Gate
Tubbs Lane
Highclere
NEWBURY
RG20 9PR
England.
Email: skyrme@one-name.org.
Telephone: +44 (0) 1635 254151
Making An Enquiry
As a registered member of the Guild of One-Name Studies there is an obligation to respond to enquiries in a timely and helpful manner. Here is what you need to do, and what you can expect from me:
- Make your enquiry as specific as possible, e.g. relating to one family or their descendants
- Let me know what information you already have and what gaps you need to fill
- If using post, enclose a stamped addressed envelope, or if writing from outside the UK, enclosing three international reply coupons
And here is what you can expect in return:
- Generally an email acknowledgement within 5 days
- A full response within 10 days or a response detailing the progress and time of expected response
- Some data and information on sources used relevant to your enquiry - if they are in the current database and folders
- A small amount of additional research if it is felt that this will help the objectives of the ongoing Skyrm(e) One-Name Study
There may be some occasions - vacations in remote places, illness etc. - where the above timescales cannot be met, but these are generally infrequent.
What you should not expect is:
- A detailed response to open-end queries such as "send me everything you have on the Skyrmes of Lugwardine"
- Sending of copyright material such as images of birth certificates, especially when they have a cost involved. Generally you will receive information from our database in a standard form from transcriptions. We will also provide links to sources so that you can order additional material yourself
- Sending of complete trees in GED or other formats - you can view trees that have been generated from our database in the trees section - more will be added as a result of specific enquiries.
- Undertaking detailed additional research which is impractical or lengthy.
- Details of living people without their permission and that would contravene UK, European and international Data Protection Acts.
There may be exceptions to some of the the above guidelines, especially for collaborators on the One-Name study.
We look forward to help you and hope you will be satasified with our service.
If you have course to complain, please do so initially to me and I will see if it can be resolved. You can also take a complaint of non-response to The Guild - see their page Responding to Enquiries
for my observations on my interests - family history, rambling, photography, environment, chess etc.